We got there Saturday morning and it was 10 of us and it didn't take long for us to sit down. Or server was nice and did good. The food was good and dessert was awesome. As for the coffee we got served but wished or server cane around to offer more coffee. As for the bill the taxes and tip were included at 20%.
We ended up going to Illusion cafe in the same plaza. They welcomed us with a smile, served us GREAT food and most importantly allowed my baby to stay in her stroller.
This was a nice place to get breakfast. The waitstaff is friendly and the food is good. I like that they also sell bakery goods.
The food is always good. The staff is very warm. They make eye contact when they speak to you.
Awful service from the moment I walked in with my newborn daughter in her stroller. The older hostess insisted I take my baby out so she could sit us in a booth after I told her I don't feel comfortable doing so.
A friend and I got there at one on Sunday...they close at two. Our waiter could not have said fewer words to us. If we asked for water, he got it but said nothing...and we always had to flag him down. At no time did he ask how our food was or if we needed anything else. The woman at the register was busy counting the drawer and divvying up tips the entire time. I understand wanting to get out of there, but there were still many paying customers in the restaurant. To top it off, I charged our meal and when I looked at my statement today I noticed that they overcharged by $50! I called the restaurant and the girl said well, it was the end of the day and it was just a mistake. She credited my account the overcharge but didn't seem very concerned about it. That was the first and last time we will eat at Katie's! Beware!!!
Katie S Kitchen is a US Restaurant based in Des Plaines, Illinois. Katie S Kitchen is located at 623 N Wolf Rd, Des Plaines, IL 60016, USA.
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