It was the first time I'd ever been to Rivers or any casino and it was a great experience! Every aspect of the decor, lighting, game machines, and layout was perfect! Maria, the blackjack dealer was brilliant and made us feel as if we were her personal guests at the casino. The staff was all top notch! After this experience, I had a hard time leaving and can certainly see how Rivers could become a habit for anyone. Check it out!
We went on Sunday and at at the buffet. It was very good. It was clean. I ate mostly from the Italian side. The deep dish artichoke pizza was good and the veggie pizza was good. A lady behind the salad buffet asked if I was good and asked if she could help me with anything. They had some wedge salads that looked delish but they had chopped bacon on them so I asked her if she could make me one without bacon and in minute she had one ready. That was very nice! We went out to play and Ana was our blackjack dealer. She was very nice. She was talkative and dealt the cards perfectly. Not too fast and not too slow. There's a few dealers that need to take some lessons from her.
Even though I must admit, I am not really a gambler, I do enjoy visiting Rivers. It is conveniently located, they have all the usual casino games (slots, blackjack, roulette, video poker...), as well as some fine eateries all around. The Hangover game is a blast! They even have a nightclub setup. [Which I never entered nor would I; partially because of my intense hatred of clubbing in general, partially because they always charge cover. I am already inside the casino so why should I pay money just to enter past a velvet rope when I can still hear the club music just the same from the line?] They have a nice café and gift shop area. Great for when you need a break from gambling and drinking overpriced booze. (Okay, anywhere you go alcoholic drinks will be way overpriced and casinos are where people expect to blow money anyways.) Obviously it helps to go with a group, but you actually can enjoy this place alone!
The Cube is a great bar and has a great atmosphere. Wasn't too happy about getting my beer in an aluminum bottle or my friends Corona poured into a glass. The bar on the casino floor was a better place to be for drinks.
First time here. NEVER AGAIN!! Signed up for a players card and it wouldn't work! I played 60 dollars and never won one dollar at the slot machine. Have the card back and lady didn't even ask why?? Poor customer service! Denise needs to be trained! Will go back to Grand Victoria where you can win.
Rivers Casino Des Plaines is a US Casino based in Des Plaines, Illinois. Rivers Casino Des Plaines is located at 3000 S River Rd, Des Plaines, IL 60018, USA.
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